How Stuffcool is building a coolclub

Electronics

⨯

Prepaid nudges

Custom UI

Discount engine

Stuffcool specialises in manufacturing and selling accessories for electronic devices such as smartphones, tablets, and laptops. They elevate the shopping experience by great upsell suggestions and showcasing multiple products and adding convenience to add to cart by simply clicking on images

Challenges:

Stuffcool was facing challenges in building loyal customer relationships. They were also facing high COD orders. In addition to these, giving their customers a smooth checkout experience was also one of the major challenges.

Solutions & Results

Shopflo’s custom UI and high-end design allowed Stuffcool to provide their customers with a smooth and seamless checkout experience.

Shopflo’s COD to prepaid nudge/reminders helped Stufcool get a 10% conversion of COD customers to prepaid customers.

Using Shopflo’s loyalty features, Stuffcool was able to build loyal customer relationships and this also helped them convert more COD to prepaid customers. Overall, we have helped them get a conversion rate of +25% as compared to Shopify.

Superb modern checkout with the right kind of pre-conversion nudges. My favourite and most effective feature of Shopflo is the COD to Prepaid nudge/reminder.

We have seen almost 10% of COD customers convert to prepaid which has definitely had an impact on our bottom line.

The checkout UI is modern and very intuitive. Team is super responsive and any query/ concern is usually answered same day. Quite impressed with the product, I think we are going to be using Shopflo for the foreseeable future.

Dhaval H Budhdeo, CHIEF OPERATING OFFICER, Stuffcool