Help Centre


Abandoned checkout


Abandoned checkouts

Track abandoned checkouts on the Shopflo Dashboard

In this page, you can access abandoned checkouts on your store.

The following actions are available to you:

  1. Search for abandoned checkouts using Email and Phone number
  2. Filter using the date selector
  3. Export abandoned checkout from clicking on More Options ->
  4. Status: Checkouts which have been recovered via a Shopflo checkout link will be marked as 'Recovered'.

Note: You will see more abandoned checkouts on Shopflo as compared to Shopify as Shopflo creates abandoned checkout for customers who dropped after adding the phone number which is not the case for Shopify. Shopify only creates abandoned checkouts when a person had added their email.