Help Centre

/

Discounts

/

Discount cohorts

Customer cohorts for discounts

Understanding Customer cohorts for discounting

Brands often encounter challenges when offering diverse discounts to various customer segments. These segments can be formed in multiple ways, such as loyal customers, specific locations, or employees. Brands frequently request the ability to generate unique discount codes tailored to these specific segments to enhance customer delight at the checkout.

How Shopflo solves for this?

We let brands create the cohorts of customers from their end. There could be various source of data for forming these customer cohorts.

We then allow brands to create Customer Cohort specific Discount codes by enabling them to upload the Phone numbers of these customers as a CSV file.

How to create customer discounts for specific customers: