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Integrate WebEngage with Shopflo
How to setup the integration?
Enable WebEngage integration on Shopflo Dashboard. Refer below on how to find the correct inputs from WebEngage.
Inputs required
- API Key and License Code
They can be found under Data Platform > Integrations > Rest API in your WebEngage dashboard. Click View. You will find API Key under Project Credentials.
Note: If your license code has ‘~’, put that also on the dashboard
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- Identifying data center
If your WebEngage dashboard link starts with, dashboard.in.webengage.com, then it means that you're using India data center.
Note: Only in that case select the ‘Indian Data Center’ check box on Shopflo dashboard.
How to verify the setup?
- We have added a verification on the Shopflo dashboard for your credentials when you add the keys. That should take care of any wrong inputs getting saved.
- To test the flow,
- Go through the order journey
- Search for your email ID on the Webengage dashboard under Users → List of users
- You will see the events with respective payloads reflecting on the Webengage dashboard.
What events are being sent?
- Shopflo checkout button clicked
Total Price: 1320
Currency: INR
Total Items:2
- Shopflo login completed
line_items: ["41892488839333"]
checkoutURL: <https://checkout.shopflo.co/?tokenId=88b4c6da9f534f38-bee2-8b706be2c0e0>
type: cookie_login
- Shopflo address submitted
line_items: ["41892488839333"]
name: John Doe
type: cookie_login
email: johndoe@example.com
checkoutURL: <https://checkout.shopflo.co/?tokenId=88b4c6da9f534f38-bee2-8b706be2c0e0>
Note: User profile update happens at address submitted event. Parameters updated:
- First name
- Last name
- Phone
Update on user profile is sent instantaneously from our end. It may take a few minutes for it to reflect on Webengage.
How to enable Shopflo checkout url?
- Use Shopflo Address Submitted event in your workflows to send Abandoned Checkout messages to users. The parameter checkoutURL will open the checkout for the user.
